Wednesday, 11 September 2013

A self-service environment in which consumers carry out activities and transactions independently.

A self-service environment in which consumers carry out activities and transactions independently


A good point about shopping of an ecommerce site is that you don't have to go out and do the shop, you can do it at home or wherever you are. You can get a delivery which is good for people who like to socialize or you can get it delivered to your house if you don't want to go out that day. These ecommerce sites include Tesco, Asda etc. There is also sites such as EBay, amazon where you can order just one thing and get it delivered to your house, rather than like Tesco where you do a big shop.
Electronic commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of business transactions. This is an effective and efficient way of communicating within an organization and one of the most effective and useful ways of conducting business. However the ecommerce sites are putting companies out of their business. For example; block busters. with Netflix around, people would much rather rent and stream a movie than go out and buy a physical copy, meaning blockbuster loose out.

E-commerce can be divided into:
  • E-tailing or "virtual storefronts" on websites with online catalogues, sometimes gathered into a "virtual mall"
  • Buying or Selling on various websites
  • The gathering and use of demographic data through Web contacts and social media
  • Electronic Data Interchange (EDI), the business-to-business exchange of data
  • E-mail and fax and their use as media for reaching prospective and established customers (for example, with newsletters)
  • Business-to-business buying and selling
  • The security of business transactions

 
Ecommerce websites have grown a lot over the past years and since it has been introduced.

5 comments:

  1. You could include a point about online banking.

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  2. I agree with this post about self service environments, Online shopping is a lot more efficient and quicker than going into the store itself so it saves a lot of time.

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  3. I agree with this blog entry because it is a lot easier shopping online than going out to the stores because you may not find something that you want in the shops but you can online. Also delivery is a very handy way in getting your items.

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  4. You could include how it is putting companies out of business, such as block busters. with Netflix around, people would much rather rent and stream a movie than go out and buy a physical copy, meaning blockbuster lose out.

    ReplyDelete
  5. I agree with you that it's a great advance in technology, but I think there are some disadvantages, such as the high street shops potentially closing down due to their profits being taken by online retailers.

    ReplyDelete